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FAQ

We have created this section to provide quick and understandable answers to all the questions you have about vehicle tracking systems. As Petamobil, we make it easier for you to learn more about our systems by bringing together the topics that our users are most curious about.

On this page; you can find detailed information on many topics such as vehicle tracking device installation, location sensitivity of the device, fuel saving advantage, mobile application usage, subscription freeze options, accessory support.


Whether you are an individual user or a corporate fleet manager, you can clearly learn all the processes related to Petamobil vehicle tracking solutions and get information about before and after use.

The most up-to-date information about the technical features of our devices, warranty period, historical location data and customized solutions are waiting for you here.


Equipped with up-to-date and reliable information, this FAQ section aims to guide both our existing users and new users who want to get information about the system.

Petamobil vehicle tracking system saves fuel by reducing unnecessary vehicle usage and optimizing route planning. It offers significant advantages in terms of both time and fuel as it increases driving efficiency.

Our tracking devices are placed at the most suitable spot according to the make and model of the vehicle. Generally, hidden areas such as under the glove compartment are preferred, but areas that will not interfere with the gravity.

Petamobil devices continue to operate even if the power is cut thanks to their battery-powered structure. As long as the device is not removed from its place, tracking continues without interruption.

Yes. The device stores the data in its memory in areas with no reception. When the signal is restored, it transmits all information to our servers.

No. Petamobil devices have an internal SIM card. You do not need to make any transaction with GSM operators. You also do not pay an additional GSM fee.

After purchasing your appliance, we will direct you to the nearest contracted service point. Installation can be carried out either at the service point or at your address upon request. In both options, the installation service is chargeable. If you prefer installation at your address, an additional service fee may apply.

You can create a fault record via our support line. Our technical service team will contact you in a short time and make the necessary intervention.

Simply contact us to develop a customized solution for you. We analyze your needs and create the most suitable system for you.

Petamobil vehicle tracking devices are guaranteed for 2 years.

We have various sensors compatible with our devices: motor blocking, drive recognition, temperature sensor, door sensor. We offer solutions to suit your needs.

Yes. Thanks to our device models with multiple accessory support, you can use multiple equipment at the same time.

Yes. You can also purchase our accessories independently.

Yes. After the installation is completed, you can start tracking your vehicles instantly by logging into the system with the user information provided to you.

No, it is not. Petamobil mobile application is completely free of charge. It can be downloaded from the App Store and Google Play.

Petamobil vehicle tracking systems operate with an average sensitivity of 1 to 5 meters depending on satellite data.

  • Current Location
  • Speed
  • Stop Points
  • Total Distance Traveled
  • Idle Time
  • Overspeed Alerts
  • Trip-based Distance and Time Info

  • Temperature Sensor (for temperature-controlled transport)
  • Door Sensor
  • Emergency Button
  • Driver Identification System

    • You can easily install our plug-and-play models to the OBD II port (1 minute). Installation of wired models is done by our authorized service and takes about 20 minutes.
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